TERMS AND CONDITIONS (please read before filling in the required following from)

Please do not come to class if you are showing signs of any symptoms of Covid

 Block lessons are usually between 4 and 8 weeks long. If you would like a space in the class, payment for the full block is required in advance, to confirm your space. (The payment is due on the Friday before the start of the new term).

There will be a £15 administration charge for late or missed payments.

There are no refunds for missed classes, however If you miss a class you are welcome to attend another class, providing there is a space and this has been pre -  arranged with myself or it can be exchanged for a complimentary online video, subject to availability.

If you do miss a class you cannot carry your classes over to a new term.

Due to Covid guidelines, all participants are required to bring their own mats and refreshments to class.

Please ensure you arrive on time. Lateness can disrupt the class and is stressful for you and others. Allow yourself time to arrive and settle on your mat.

Private lesson cancellations are charged at 50% of the full hourly rate if cancelled less than 24 hours in advance.

In the event of myself being unable to take your class on a given day during your block, a class will be added on to the block with no extra charges. If you are unable to attend the extra class, a refund will be given for that day.

I use Mailchimp to keep in contact with you and for marketing purposes. If you are happy to receive my emails, please sign below. Please note that you are able to unsubscribe at any time.

Details of these Terms and Conditions and the Privacy Policy are available on the website, www.waveshealthandwellbeing.uk Please ensure you have read and understood the Terms and Conditions before booking. If you have any questions regarding these options, please contact me on waveshealthandwellbeing@gmail.com.

If you have any pre existing medical conditions. Please ensure you have had authorisation from a G.P or health professional to participate in Pilates. If you have any medical issues, or are feeling unwell, please ensure you fill in the form and let me know upon arrival.

Informed Consent
In submitting, I acknowledge being informed of the nature of the class and the potential for physiological results including but not limited to, dizziness, loss of balance and fainting. By submitting, I take full responsibility for all risks to my health and wellbeing and hold harmless of any responsibility, the trainer, facility or any persons involved within this class. I accept that by submitting I am confirming that I understand the Privacy Policy, and accept that my details are held and used as laid out within it. I also acknowledge that I am able to unsubscribe from emails from Waves Health and Wellbeing at any time.

Terms & Conditions Health Declaration

Please fill out the following form
in order to participate in our activity.

Have you been hospitalized in the last 12 months?
Are you suffering from a medical condition, illness, or injury?

Thanks for submitting!

Privacy Policy, what we collect.

 

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile

 

How information is collected.

 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

How we store

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

How we communicate.

 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

How we use cookies 

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.

  • Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

 

 

 

Withdraw consent

 

If you don’t want us to process your data anymore, please contact us at waveshealthandwellbeing@gmail.com 

 

Amending details

 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at waveshealthandwellbeing@gmail.com